Privacy Policy
Last updated: [10/01/2026]
This Privacy Policy explains how Triple J Group Ltd (Company Number 14953199), trading as Triple J Agents (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website or engage with our services.
We are committed to protecting your privacy and handling your data transparently and securely in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Company: Triple J Group Ltd
Trading as: Triple J Agents
Registered in: United Kingdom
Email: hello@triplejagents.co.uk
Website: www.triplejagents.co.uk
2. What Data We Collect
We may collect and process the following types of personal data:
a) Information you provide to us
Name
Job title
Company name
Email address
Phone number
Information submitted via forms or booking requests
Information shared during enquiries, discovery calls, or onboarding
b) Automatically collected data
IP address
Browser type and version
Pages visited and time spent on the site
Device and operating system information
(This data is collected via cookies and analytics tools.)
3. How We Use Your Data
We use your data for the following purposes:
To respond to enquiries and demo bookings
To provide and manage our services
To conduct discovery, onboarding, and support
To improve our website and service performance
To comply with legal or regulatory obligations
To communicate relevant service-related information
We do not sell your data to third parties.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
Legitimate interests – for B2B communication, service delivery, and business development
Contractual necessity – where processing is required to provide agreed services
Consent – where explicitly given (e.g. marketing communications)
Legal obligation – where required by law
5. Marketing Communications
We may contact you with relevant business communications related to our services.
You can opt out at any time by:
Clicking the unsubscribe link (where applicable), or
Emailing hello@triplejagents.co.uk
We do not send unsolicited mass marketing emails.
6. Data Sharing
We may share data with trusted third parties only where necessary, including:
IT and hosting providers
Analytics and security tools
Professional advisers (legal, accounting)
- AI Developers if you proceed with a Demo, Pilot or one of our services
All third parties are required to respect data protection laws and confidentiality.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:
Secure systems and access controls
Limited access on a need-to-know basis
Encrypted services where appropriate
Data is stored only for as long as necessary for its intended purpose or legal requirements.
8. Data Retention
We retain personal data:
For active enquiries and clients: for the duration of the relationship
For legal or accounting purposes: as required by law
For marketing records: until consent is withdrawn
You may request deletion where legally permissible.
9. Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, email hello@triplejagents.co.uk.
10. Cookies
Our website uses cookies to improve performance and user experience.
For full details, please see our Cookie Policy.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
13. International Use
Our services may be provided to organisations and individuals located outside the United Kingdom, including the UAE, GCC countries, and the United States.
Where personal data is transferred or accessed internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including contractual protections and secure processing arrangements.
By using our website or services, you acknowledge that your information may be processed in the United Kingdom or other jurisdictions where we or our service providers operate.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: hello@triplejagents.co.uk
Website: www.triplejagents.co.uk